A leading incident response (IR) cybersecurity consultancy 

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A leading incident response (IR) cybersecurity consultancy 

specializing in digital forensics sought to expand its U.S.-based team. To meet growing demand for rapid, high-quality forensic investigations and response services, the client needed skilled IR professionals with the expertise to handle complex cyber incidents across diverse industries.

A leading incident response (IR) cybersecurity consultancy 

BACK TO CASE STUDIES →

A leading incident response (IR) cybersecurity consultancy 

specializing in digital forensics sought to expand its U.S.-based team. To meet growing demand for rapid, high-quality forensic investigations and response services, the client needed skilled IR professionals with the expertise to handle complex cyber incidents across diverse industries.

THE
PROBLEM

1. Shortage of Advanced Forensic and Incident Response Talent: Digital forensics requires niche skills, including in-depth cyber investigation expertise and familiarity with cutting-edge forensic tools. The consultancy faced a limited talent pool of experienced IR professionals with specialized forensic skills.


2. Demand for Immediate, High-quality Incident Resolution: The consultancy’s clients rely on swift, high-calibre responses. This demanded a team that could manage high-stakes incidents, from ransomware to insider threats, while maintaining rigorous investigative standards.


3. Need for Cross-functional Collaboration in Incident Response: Given the complexity of IR cases, the team needed professionals adept in cross-functional collaboration, capable of interfacing with legal, compliance, and client-side IT teams to ensure seamless incident management.

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THE
SOLUTION

1. Targeted U.S. Recruitment for Specialized IR Expertise: We conducted a focused search across key U.S. regions with strong cybersecurity talent. By emphasizing candidates with hands-on digital forensics and IR experience, we were able to present a curated group of professionals equipped for high-stakes, specialized incident handling.


2. Intensive Screening for Technical and Investigative Skills: Candidates were rigorously evaluated for their forensic analysis skills, incident triage capabilities, and ability to handle confidential investigations discreetly. This ensured the team could meet the consultancy’s standards for quality and confidentiality.


3. Cross-functional Collaboration Training and Support: Onboarding included training on best practices for working with multidisciplinary teams, equipping the new hires to eQectively liaise with compliance, legal, and IT counterparts on each case.

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Outcome

The consultancy’s expanded IR team delivered measurable impacts, including:


• Enhanced Response Capabilities: The team’s skills reduced investigation times by 25%, enabling faster incident containment and resolution.


• Strengthened Client Relationships: Rapid, expert response improved client satisfaction and established the consultancy’s reputation as a leader in forensic incident handling.


• Scalable, High-quality Incident Management: By standardizing crossfunctional collaboration, the team ensured eQicient, high-quality service, even under increased demand.


Through a strategic recruitment and onboarding approach, we enabled our client to build a high-performing, specialized IR team across the U.S., ensuring they met market demands and strengthened their niche consultancy position in cybersecurity.